Spinning wheel Back to Subscription, Installation and Licensing Category. Back to Topic Listing Previous Next. Filter by Lables. Message 1 of What's wrong and how do I fix it? Running on Lenovo Windows 10 bit desktop. Message 2 of Message 3 of I have the same problem - solution as yet.
Ray Georgiou. Message 4 of Regards, Ray Georgiou. Message 5 of Followed all the steps, did some restarts but still a spinning wheel. Message 6 of Hmm, sounds like an update of either ADA or Windows messed things up again.
Message 7 of Message 8 of Message 9 of This issue may be due to 1. Please find the attachmen tfor log file instructions. Please let us know if it works. Regards, Srinivas. I have to agree with RevGilm above. I have not seen this problem before. No doubt there is some solution out there, but this was the first page that poped up when I googled the question.
The proposed answer from Amrita is not very helpful to me. I have no idea what "clean boot state" is and how I would know I had the state even if I could obtain it. At times, part of my Win 7 bit desktop will freeze, showing the spinning blue circle busy icon. Clicking on the program shortcuts in that area does nothing.
If I move the cursor to other parts of the desktop, the normal cursor appears, and the program shortcuts work. I've seen on this and other forums attempts to deal with this or similar issues using "guess work" suggestions, such as running malware scans or perhaps system scan.
I'd like to know if someone actually knows what causes this specific problem. This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question Report abuse.
Details required :. Cancel Submit. Previous Next. Amrita M. Hi, You may configure the computer to clean boot state and check if any of the third party service is causing the issue. Hope this information is helpful.
How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site. In reply to Amrita M's post on December 3, From your response, Amrita, I assume that you don't know the answer to the question I asked. Chances are, if I reboot, even a regular reboot, the problem will be gone, only to reappear, most likely, another time.
It would, most likely, take me a couple of months to do reboots and add various programs back into the mix, then wait for days to see if the problem occurs.
The approach you suggest simply is not practical. I use a large number of programs, and all my programs, with the possible exception of Internet Explorer, seem to work fine. Since IE is a Microsoft product, it's not surprizing that it has problems. I keep six or seven jobs going all the time, in various states of completeness, so my PC stays on most of the time. Rebooting takes too long and is a serious impediment to the way I work.
If you have a computer question -- or even a computer problem that needs fixing -- please email me with your question so that I can write more articles like this one. I can't promise I'll respond to all the messages I receive depending on the volume , but I'll do my best.
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Privacy Policy Terms of Service. Jump to Navigation. Search form Search. Infopackets Reader Bill W. My response: I connected with Bill using my remote desktop support service and observed the system. The first thing I did was right click on the task bar and selected "Task Manager".
Once Task Manager was loaded, I clicked the "more details" button near the bottom left; this made the Task manager window bigger. This essentially sorts all the processes on the system to show which ones are eating the most CPU.
The theory here is that if a program is launching repeatedly, it should show up at the top of the list because it is causing the mouse pointer to spin. Also note that sometimes there is an option near the bottom of the Task Manager window to select "Show all processes" - this option must always be enabled. Once the tasks were sorted by CPU, I sat and patiently watched the processes run, until the next time the spinning cursor appeared. To do so, I did a search by clicking on the Start menu, then typed in the process name: "HPNetworkCommunicator" without quotes.
Once I HPNetworkCommunicator appeared in the list, I right clicked it and selected "Properties", as this would reveal where the file was located.
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